Tietosuojaseloste

Privacy statement

Hintta design online store

 

General

Hinttadesign.fion is committed to protecting the privacy of its customers. With this data protection statement, we inform our customers about the processing of their personal data. The customer must accept the terms of this privacy statement in order to use Hinttadesign.fi's services. The data we collect can be divided into data provided by the user, data observed from the use of online services, and data derived with the help of analytics.

The controller and its contact information

The controller of the processed personal data is: Hintta school parent association

(Y-ID: 3136867-6 )

Valjastie 19

90650 Oulu

You can ask more about data protection and personal data processing by e-mail:

marja.manninen@eduouka.fi 

matti.ahola@ouka.fi 

 

What information can be collected about me?

  • Information provided by the user himself or information that identifies the person
  • Identifying information such as name
  • Personal ID to identify the customer when making a credit card purchase
  • Contact information, such as address, email address and phone number
  • Payment information, including credit agreements and other billing information
  • With the customer's consent, location data that is used to estimate the delivery time
  • Email address and certificate used for Google, Facebook or Microsoft login Data observed about the use of the services and derived with the help of analytics
  • Purchase history, e.g. ordered products and their price information
  • Delivery information, such as the selected delivery method and delivery address
  • Product reviews
  • Online store usage and browsing data as well as identification data of the terminal device
  • Information and identifiers used for product recommendation and other targeted content

Providing identification, contact and payment information is mandatory when buying from Hinttadesign.fi via the Internet.

The main source of information is the user himself, in addition to which we may receive additional information from our partners, for example from a credit service provider.

 

What is my personal data used for?

Personal data is used

  • To maintain the customer
  • For delivery, processing and archiving of orders
  • For the development of Hinttadesign.fi's operations and services
  • To improve the customer experience
  • For analytics and statistical purposes
  • To produce more personalized targeted content and marketing
  • To prevent abuses
  • To provide better customer service

The information is processed based on the customer relationship between the customer and Hinttadesign.fi, the contract, the use of the site, the customer's separate express consent or legal obligations.

 

How is my data stored and protected?

All personal data is protected against unauthorized access and against accidental or illegal data destruction, alteration, transfer, transfer or other illegal processing.

Information security is based on the information security management system of the city of Oulu.

In the processing of personal data and technical solutions, we follow good data protection practices, e.g. data consolidation, minimization, pseudonymization, anonymization and encryption. In the processing of personal data, the requirements of the EU data protection regulation applicable from 25 May 2018 have been taken into account.

All access to personal data is monitored in accordance with good practices.

How long will my data be kept?

We only keep your personal data for the time necessary to fulfill the purposes described in this statement. In addition, some information can be kept longer to the extent that it is necessary to fulfill the obligations set by law, such as accounting and consumer trade responsibilities, and to demonstrate their proper implementation.

At the customer's request, personal information about him can be deleted or anonymized from Hinttadesign.fi's systems. The deletion and anonymization procedure is irreversible, and we cannot restore deleted customer accounts.

For some information, legislation imposes obligations on the longer-term storage of information, e.g. for the following purposes:

  • The Accounting Act defines longer retention periods for information, regardless of whether the material contains personal data or not
  • Fulfilling responsibilities regarding consumer trade
  • System log data is collected and stored as required by law, so that we can offer legal and safe online shopping to our customers
  • Taking sufficient backups of the shop's databases and systems in order to secure data, correct error situations and ensure data security and continuity 

Who processes my personal data?

Customer information can only be accessed by Hintta school personnel (only those persons who are in direct contact with the Hinttadesign online store) and students who have chosen the entrepreneurship elective. Staff and students are trained to use data safely and ethically. Each of our staff sees customer data only to the extent that it is necessary for the operation of the online store.

Company responsible for data processing: Hintta school's parents' association (Y-ID: 3136867-6)

Valjastie 19

90650 Oulu

 

What rights do I have?

As a customer, you have the right to:

  • Get access to your personal data, including the right to receive a copy of your personal data
  • Requests correction or deletion of personal data about you
  • Under certain conditions, request restriction of processing or object to the processing of personal data

In addition, if the processing is based on a separate consent, you have the right to withdraw your consent at any time. Please note that this does not affect the legality of the data processing carried out before the withdrawal of consent.

You can make a request to exercise your rights by contacting our persons responsible for data protection and personal data processing. The request must be sufficiently specific so that we can verify your identity. We will notify you if we are unable to fulfill your request in some respects, such as deleting all information that we are legally obligated to keep.

If you notice that the processing has flaws or is illegal, you have the right to file a complaint with the data protection authority.

 

How can I get the information about myself stored in the system?

You can request the information stored in Hinttadesign.fi's systems by contacting us by email: 

marja.manninen@eduouka.fi 

matti.ahola@ouka.fi 

Will my personal data be transferred to third parties?

We may disclose some necessary information to third parties to guarantee delivery and for marketing purposes.

We also use customer data with third parties for analytics and personalization purposes. We use purchasing behavior and browsing information with partners so that we can better offer products and offers that interest you.

If necessary, we also hand over information to the authorities. We always also inform the customer about information requests, if it is allowed within the framework of the law.

We pass on information to the following third parties:

  • For the transport company, if the chosen delivery method is transport to the pick-up point, the nearest post office or to the destination
  • When paying with a payment card to a payment intermediary
  • For analytics and statistics partners
  • For product recommendation and personalization partners 

When transferring and processing data, Hinttadesign.fi takes care of a high level of data security and protection in accordance with the EU data protection regulation.

 

Are cookies used on the store's website and what are they?

Hinttadesign.com only uses functional cookies and local storage is used e.g. for customer identification, login maintenance, delivery time estimates and Shopping Cart functions. The use of cookies and local storage and acceptance of their use is mandatory for these functions.

Functional cookies set by the server and local storage variables remain in the browser for 15 min-24 months, unless they are separately deleted from the browser settings. Visiting the site resets cookies and local storage variables if the browser allows it.

We use Google Analytics, Google Tag Manager, Google AdWords, Google Display Network and Google DoubleClick for analytics related to the use of our site, popular products, trends and sales and, with your consent, also for marketing targeting. The information sent to Google is anonymized. Read more about data processing in Google Analytics.

In addition to the privacy functions of the account management, you can opt out of the identifiers used for marketing targeting by enabling the browser's Do Not Track function and setting the browser to reject third-party cookies. When logged into the customer account, the account management's privacy settings override the browser's Do Not Track function.

 

Can this privacy statement be changed?

Due to the development of services and changes in legislation, we reserve the right to change the data protection statement. Significant changes to the privacy statement will be notified to registered customers when the terms are updated.

Who can I contact?

You can contact us for questions related to privacy, data processing and the privacy policy by email: 

marja.manninen@eduouka.fi 

matti.ahola@ouka.fi 

The addresses mentioned above will also help with possible other matters.